Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a licensed casino we cover? We read everything that comes in and use it to keep this site accurate and useful for players comparing fast-payout casino sites in the US.
How to reach us
The quickest way to contact the Best Online Casinos team is by email at [email protected]. We aim to reply within a couple of business days. Please include which page or casino your message relates to — it helps us route your query and check the relevant facts faster.
What we can help with
- Corrections or updates to our reviews of operators like Raging Bull, Uptown Aces, Ignition, Ducky Luck and the other sites listed on this page
- Questions about how we assess withdrawal speed, bonus terms, licensing or payment methods
- Feedback on your own experience with a licensed casino we've reviewed, positive or negative
- General questions about how online casino comparisons work
- Reports of broken links, outdated bonus offers, or incorrect information
What we can't do
We're an independent comparison and review site, not a casino operator, a payment processor, or a regulator. That means we can't process withdrawals, resolve account disputes, verify your identity, or issue refunds — those requests need to go directly to the casino's own support team, since they hold your account details and transaction history. Similarly, if you're worried about your own gambling or a family member's, our Responsible Gambling page lists where to find independent support services rather than something we can act on directly.
Before you email us
A few things are often quicker to check yourself first:
- Withdrawal delays are usually explained by identity verification (KYC) requirements — most licensed casinos ask for ID and proof of address before releasing your first payout
- Bonus terms, wagering requirements and maximum withdrawal caps are set by the individual casino, not by us — check the operator's own terms page for the exact conditions attached to an offer
- If a site looks slow to respond or asks for unusual payment details, treat that as a red flag and stop depositing until you've confirmed its licensing status
Learn more about how we work
If your question is really about how this site operates, our About Us page explains our review approach in more detail. If it relates to using the site itself, our Terms and Conditions page covers that ground. For anything else, email is still the most direct route, and we're happy to hear from readers whether it's a quick question or detailed feedback on a review.